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How safe are my shipments
with OCS? |
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How many days will it
take to deliver my international shipment? |
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How much will it cost
to send my shipment? |
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What type shipments can not
be carried by you? |
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Can I book cash, precious
stones or jewellery? |
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I am interested in using
your services – can your representative visit me for a discussion? |
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Can I change the address
of a shipment that is not yet been delivered? |
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How can I locate a shipment
that has been sent to me / has been sent by me? |
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Do you provide delivery
/ pickup facility at the locations specified by me? |
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Who can I contact incase
of improper feedback from any OCS personnel? |
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How safe are my shipments
with OCS?
While all efforts are made to ensure zero error service, we also have
a ‘Comprehensive Risk Coverage Policy’, which insures
your shipment against any unforeseen event such as loss or damage
during transit. |
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How many days will it take
to deliver my international shipment?
Please refer to our International Brochure for further details. click here |
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How much will it cost to
send my shipment?
Please refer to the link for a comprehensive Rate Calculator. click here |
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What type of shipments can not be
carried by you?
Below is the comprehensive list of banned items. |
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- Currency
- Jewellery
- Bullion
- Antiques
- Liquor
- Stamp
- Precious Stones
- Firearms
- Plants
- Gases
- Explosives
- Animals
- Valuables
- Perishables
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Can I book cash, precious
stones or jewellery?
Carrying or booking valuable such as these is illegal, as they are
items banned under the ‘Postal Regulation Act’. We do not
carry the same and hold no responsibility if booked without our knowledge. |
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I am interested in using your
services – can your representative visit me for a discussion?
Please send a mail to info@ocs.com.pk (bearing the subject
‘Business Call’). Please mention the time and date convenient
to you in the body of the mail along with your contact details so
that our representative may visit you. |
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Can I change the address
of a shipment that is not yet been delivered?
Yes, in order to do the same please get in touch with the booking
branch. If the shipment has not already been delivered the needful
shall be done. For this purpose, we shall require a written intimation
within 48 hours of booking.
OR You could, alternatively send an email to info@ocs.com.pk (with the subject
‘change address’, giving your contact details and the
fresh address). |
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How can I locate a shipment
that has been sent to me / has been sent by me ?
Please click on the link to track your shipments online. |
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Do you provide delivery
/ pick up facility at the locations specified by me?
Please click here |
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Who can I contact incase of
improper feedback from any OCS personnel?
At the OCS, we have a centralized, and dedicated Customer
Care department to ensure that you are given timely and correct feedback.
Please send an e-mail to here with your contact details and
we shall get back to you within 12 hours. (Subject ‘For attention
of CSD personnel’) |
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OCS SERVICES
